Frequently Asked Questions
Answers to common questions about hardware, hosting, shipping, and operations.
We accept bank wire transfers, USDT, BTC, ETH, and credit cards for qualifying orders. For larger orders, we can discuss payment terms with institutional clients.
In-stock equipment typically ships within 3–7 business days. International delivery varies by destination and customs. Pre-order and bulk deployments follow manufacturer lead times communicated at quote.
Yes. We offer colocation in North America, Nordics, and MENA with competitive power rates, 24/7 monitoring, on-site maintenance, and uptime SLAs. See our Hosting page for details.
We coordinate RMA with manufacturers and offer diagnostic testing at our Montreal hub. Hosted clients benefit from on-site swap and faster turnaround. Warranty terms follow OEM policies.
Yes. Every unit is sourced through authorized channels. We provide verification documentation on request and align warranty terms with manufacturer policies.
There's no minimum. Start with a single machine to evaluate our service, then scale when you're ready. Many enterprise clients began with 1–5 units.
It depends on the hardware. SHA-256 machines (e.g., Antminer S21) mine Bitcoin. Scrypt miners (e.g., L9, L7) mine Litecoin and Dogecoin. Equihash units (e.g., Z15 Pro) mine Zcash. Browse by algorithm on our Hardware Marketplace.
Absolutely. Many clients start small and scale over time. We accommodate growth with bulk pricing, hosting capacity, and fleet onboarding support.
Returns are handled per our Returns Policy. Unopened equipment may qualify within the stated window. Custom and deployed units are evaluated case-by-case.
After purchase, you'll receive tracking information via email. Logged-in customers can view order history on the Dashboard.
Still Have Questions?
Our team is ready to help with hardware selection, hosting, and enterprise deployments.